Fitness & Wellness Room Attendant
Perform a variety of duties to support the Fitness and Wellness Department of Campus Recreation. This position requires extensive knowledge of customer service, recreation software, and emergency action procedures. Responsibilities include but are not limited to providing excellent customer service, addressing patron and/or employee issues and/or concerns as needed and respond to any situation that may arise within the Group Fitness and Personal Training areas.
-Attend staff meetings and trainings, including but not limited to:
*All Staff Kickoff (Fall and Spring Semester)
*Position specific meetings
-Model department values and expectations
-Perform class counts
-Check-in class participants to peak hour Group Fitness classes to ensure the purchase of Group Fitness passes
-Oversee safety procedures in Group Fitness and Personal Training spaces – ensure that all first aid boxes are up to date
-Handle scheduling issues such as late arrivals, no shows or illnesses by communicating effectively with staff and participants
-Maintain the highest level of proficiency on, programs and maintain the highest level of proficiency on information changes & special issues, help to educate participants
-Keep all forms stocked and available including waiver sign-ins and number sheets
-Organize Group Fitness storage space to maintain a safe environment
-Knowledgeably explain all Campus Recreation policies and procedures
-Special projects as assigned
The successful incumbent is required to have the following certifications and training:
-Valid CPR-PR/AED and First Aid Certification from an approved provider (American Red Cross, American Heart Association, or American Safety and Health Institute) are required within 45 days of hire; Employees are required to obtain these certifications at their own expense. Campus Recreation offers a discount on certification classes for eligible employees. Other certifications may be considered. Check with your supervisor prior to making arrangements to obtain these certifications.
-All Department of Campus Recreation employees are required to complete blood borne pathogen training within 45 days of hire and renew on an annual basis.
-Complete New Employee training which includes but not limited to Emergency Action Plan, Nondiscrimination and Anti-harassment Policy training, All-Employee Security (Computer) Awareness, and Online Driver Registration & Golf Cart (if authorized)
-Excellent customer service and communication skills
-Must possess outstanding critical thinking and problem solving skills
-Strong ability to respond to accidents, injuries and enact the emergency action plan
-Must be enrolled at UA for a minimum of 6 credit hours (employment contingent on enrollment)
-Early morning, evening and weekend availability; flexible scheduling