Policies

Fitness & Wellness Policies

  • Group Fitness classes do not allow late entry
  • Everyone in attendance must have a valid Group Fitness Semester Pass, One Time Pass, F45 pass, or coupon to attend. All participants must bring a photo ID or have a registered finger vein in the Campus Recreation System.
  • Shoes must be worn in all classes that require weights of any kind. 
  • All Group Fitness Passes are non-transferable and non-refundable.
  • Class attendance minimum is 3 participants. The class can be canceled at Instructors discretion if less than the minimum.
  • This is a business professional relationship; therefore, anyone violating guidelines including verbal or physical abuse of employees will no longer be allowed into classes and will have their pass revoked without a refund.
  • Participants should accept all responsibility for their health and any resultant injury or mishap that may affect their well-being or health in any way.
  • Participants are expected to follow instruction for proper use of technique and equipment use. If any of these are not done properly it can result in injury, or loss of participation and/or membership. 
  • The instructor is allowed to remove any participant if they are being disruptive, are intoxicated, or are not following any of the policies listed. 
  • Pre-Registration is available for all Group Fitness & F45 classes through IMLeagues.com. Create an account and reserve your spot today! 
  • Sessions are not refundable unless a medical form is presented with request.
  • All sessions purchased must be used within one calendar year of the date of purchase, and any unused session will expire after one year.
  • Scheduled cancellations require at least 24 hours’ notice or the client may be charged for the session. 
  • Standard Campus Recreation Facility policies must be followed by the client and the Personal Trainer at all times. 
  • Clients are required to check into the facility unless they have purchased a Non-Member Personal training package. 
  • If the client is more than 15 minutes late for a session, the trainer may charge me for an entire session, and my session may be canceled or training will only be for the remaining time. 
  • Clients cannot transfer sessions to another person. 
  • The Trainer is allowed to cancel and charge a session if the client is being disruptive, is intoxicated, or are not following any of the policies listed. Any situation listed can result in cancelation of the clients training package or membership without a refund.
  • Clients are able to request a trainer. If the trainer is unavailable, however, clients will be given the option of waiting up to 4 weeks for that trainer or clients will be scheduled with another trainer. 
  • From the time the intake form is submitted, It may take up to 5 business days to hear from a trainer. 
  • The first session of a package will be an assessment followed by the remainder of the training sessions. 
  • Clients should accept all responsibility for their health and any resultant injury or mishap that may affect their well-being or health in any way.
  • This is a business professional relationship; therefore, anyone violating guidelines including verbal or physical abuse of employees will no longer be trained and sessions will not be refunded.
  • Clients are expected to follow instruction for proper use of technique and equipment use. If any of these are not done properly it can result in injury, or loss of participation and/or membership.
  • All Small Group Training programs have a set minimum enrollment requirement. If the minimum is not met you will be notified and your registration will be transferred to another SGT program of your choice or refunded. 
  • All registrations are non-refundable unless a class does not make the minimum. 
  • No pro-rates are available if registering for the program before the first class starts. 
  • Anyone who has not paid or set-up payment for the SGT program by the time of its start date can be denied participation until the payment has been made. 
  • Clients should accept all responsibility for their health and any resultant injury or mishap that may affect their well-being or health in any way.
  • This is a business professional relationship; therefore, anyone violating guidelines including verbal or physical abuse of employees will not be allowed in classes and participants will have their registration revoked without a refund.
  • The instructor is allowed to remove any participant if they are being disruptive, are intoxicated, or are not following any of the policies listed. 
  • Participants are expected to follow instruction for proper use of technique and equipment use. If any of these are not done properly it can result in injury, or loss of participation and/or membership.