Member Services Attendant


Fall 2019

Rate of Pay: 


Application Dates

August 16, 2019 - September 13, 2019

Job Description

Perform a variety of duties to support the Member Services Department of Campus Recreation. Responsibilities include but are not limited to providing excellent customer service to all patrons, enforce all Campus Recreation policies and follow all established procedures. Additionally some sales, receptionist duties and cash handling maybe required.

Duties & Responsibilities

-Provide friendly customer service to EVERY patron entering and exiting the facility
-Knowledgeably explain and sell Campus Recreation memberships, fitness/activity classes, and other services
-Model department values and expectations
-Field incoming phone calls and inquiries from patrons and prospective members
-Enforce building entry policies
-Open and close cash register, and maintain a balanced cash drawer
-Reserve courts for racquetball, squash, and tennis
-Ensure that each piece of equipment is properly checked out and returned 
-Assist with inventory and maintenance of rental equipment
-Minor janitorial duties (towel laundry, wipe down equipment maintenance)
-Attend staff meetings and trainings
-Special projects as assigned


-Excellent customer service skills
-Proficiency in basic computer programs
-Detail oriented and self-motivated
-Must be enrolled at UA for a minimum of 6 credit hours (employment contingent on enrollment)
-Early morning, evening and weekend availability; flexible scheduling and break availability


Required Trainings/Certifications

The successful incumbent is required to have the following certifications and training: 

-Valid CPR-PR/AED and First Aid Certification from an approved provider (American Red Cross, American Heart Association, or American Safety and Health Institute) are required within 30 days of hire; Employees are required to obtain these certifications at their own expense. Campus Recreation offers a discount on certification classes for eligible employees. Other certifications may be considered. Check with your supervisor prior to making arrangements to obtain these certifications.

-All Department of Campus Recreation employees are required to complete blood borne pathogen training within 45 days of hire and renew on an annual basis. 

-Complete New Employee training which includes but not limited to Emergency Action Plan, Nondiscrimination and Anti-harassment Policy training, All-Employee Security (Computer) Awareness, and Online Driver Registration & Golf Cart (if authorized)