Reservation & Program Policies

Rental Policies

All prices include tax. All reservations are non-refundable.

The Fine Print

Canoe, paddle board, and bike rentals restricted to current UA students, faculty and staff. All other rentals available to UA students, faculty, staff, and the general public. Bursars, Visa, and MasterCard are accepted. All returns require a check-in setup with customer present to ensure no damages. The equipment may only be used by the renter and cannot be sub-rented or loaned to any other person. The renter is responsible for the proper care and on-time return of the equipment. They are also responsible for the late fees, damage fees, and replacement fees for all of the equipment rented. 

Reservations

Equipment may be reserved by visiting Outdoor Rec, selecting your equipment, and paying the rental fee up front. All reservation payments are non-refundable. No reservations will be made over the phone. Reservations must be made under the renters own name, picked up, and dropped off by the renter. 

Rentals

No refunds will be given for any rentals or rental reservations unless the rented gear was incorrect or incomplete. If items are overdue by 15 or more days the renter will be charged the full replacement cost of each missing item, in addition to the 15 calendar days of late fees accrued. 

 

Program Refund and Waitlist Policies

Guided Trip, SCUBA, and Workshop

Two weeks prior to the start of trip/class, enrolled participants may withdraw and receive a full refund minus a $15 administrative fee. Between one and two weeks prior to the start of trip/class, enrolled participants may transfer into another Outdoor Rec trip or class of an equal or lesser value, or apply the cost of the original trip or class as credit towards a trip or class of greater value. One week or less before a trip or class, no refunds or transfers will be given.

 

If Outdoor Recreation staff cancel the trip due to low enrollment or other unforseen circumstances, a full refund will be issued. 

Wilderness Medicine 

Deadline for a full refund less $35 administrative fee is one month from the start of the in-person part of the course for Wilderness First Responder and 7 days before the start of the course for Wilderness First Aid. 

Outdoor Leadership

Deadline for a full refund less $50 administrative fee is July 1st 2022 for the Outdoor Adventures Living Learning Community and Trip Pass. All other Outdoor Leadership Programs have a deadline of one month before the start of the in-person part of the course. 

Waitlist

For some high demand trips/workshops a $35 fee is charge to hold a spot on the waitlist. Should an enrollment open up, the first person on the waitlist will be offered this spot. If they turn down this spot, they forfeit the $35 fee. The spot will then be offered to the next person on the list. Should someone not be offered a spot, they will be refunded the $35 fee.